Important Notice
Please read the following terms and conditions carefully before using our website and services. By accessing and using the website, you agree to fully comply with these terms.
1. Acceptance of Terms
By using MinhDucGroup's website and services, you confirm that you have read, understood, and agree with all the terms and conditions stated above. If you have any questions, please contact us before continuing to use the services.
2. Purchase Terms
Order & Confirmation
Orders are only confirmed when we send confirmation email. We reserve the right to refuse orders if fraud or invalid information is detected.
Pricing & Payment
Product prices may change without prior notice. Payment must be completed before delivery, unless otherwise agreed.
Delivery
Delivery times are estimates and may change due to external factors. You are responsible for providing accurate delivery address.
Inspection & Receipt
Please inspect goods immediately upon receipt. Report any issues within 24 hours for support.
3. Refund & Return Policy
🔄 Return Conditions
Products with technical defects, damage during shipping, wrong products delivered
Used products, change of mind, damaged packaging
⏱️ Processing Time
Within 7 days
From receipt date for return requests
3-5 working days
Request processing and confirmation
7-10 working days
Refund processing (if applicable)
4. Prohibited Actions
Hack & Attacks
Any form of attacks, unauthorized system access
Spam & Advertising
Sending spam content, unauthorized advertising
Copyright Violation
Copying, distributing content without permission
Fraud
Fraudulent activities, providing false information
Malware
Distributing viruses, malicious code or harmful software
Illegal Activities
Using website for illegal purposes
Violation Consequences:
- Permanent account suspension
- Removal of all violating content
- Reporting to authorities
- Legal responsibility as per regulations
5. Intellectual Property
Content Copyright
All content on the website including text, images, logos, designs are copyrighted by MinhDucGroup. Any unauthorized copying or distribution is strictly prohibited.
Trademarks & Brands
All trademarks, logos, brands displayed on the website are property of their respective owners. Unauthorized use is a violation of law.
Source Code & Technology
Source code, technology, algorithms and website operating systems are exclusive property of MinhDucGroup and protected by intellectual property laws.
6. Liability Limits
🛡️ Our Responsibility
- Ensure website stable operation
- Protect customer information according to privacy policy
- Provide products/services as committed
- Technical support and consultation
⚠️ Liability Limits
- Not responsible for service interruptions due to technical errors or maintenance
- No guarantee of continuous uninterrupted website operation
- Not responsible for indirect damages or consequential losses
- Not responsible for third-party errors (banks, shipping services)
Disclaimer: Information on the website is for reference only. We do not guarantee absolute accuracy of all information.
7. Applicable Law & Dispute Resolution
📜 Applicable Law
These terms and conditions are governed and interpreted according to Vietnamese law. Any disputes arising shall be resolved according to Vietnamese legal regulations.
🤝 Dispute Resolution
Direct negotiation between parties
Mediation through intermediaries (if needed)
Litigation at competent Court in Vietnam
8. Terms Changes
Change Notification
We reserve the right to modify, supplement these terms at any time. Changes take effect immediately upon posting on the website.
User Responsibility
You are responsible for regularly checking the terms for updates. Continued use of the website after changes constitutes acceptance of new terms.
9. Contact
Your Acceptance
By using MinhDucGroup's website and services, you confirm that you have read, understood, and agree with all the terms and conditions stated above. If you have any questions, please contact us before continuing to use the services.
Effective Date: 10/11/2025
